Before lifting a complex patient, staff should consult which document for important details about patient care?

Consulting the individual care plan is essential before lifting a complex patient because it contains specific information tailored to that patient's unique needs and circumstances. This document outlines the patient's medical history, mobility limitations, and any special considerations that must be taken into account during manual handling. By referring to this plan, staff can ensure that the lifting procedure is not only safe but also respects the patient's comfort and specific care requirements.

The other options, while relevant in different contexts, do not provide the same level of personalized guidance. The hospital policy manual offers institutional protocols but may not detail individual patient specifics. The staff training manual focuses on general lifting techniques and safety practices applicable to all patients but lacks the critical context needed for complex cases. General safety guidelines, although important for overall workplace safety, do not address the nuances of individual patient care that are crucial in scenarios involving complex patients.